1. INFORMATION WE COLLECT AND HOW WE USE IT
We may collect, transmit, and store information about you in connection with your use of the Service, including any information you post or send to or through the Service. We use that information to provide the Service’s functionality, fulfill your requests, improve the Service’s quality, engage in research and analysis relating to the Service, personalize your experience, track usage of the Service, provide feedback to third party businesses that are listed on the Service, display relevant advertising, market the Service, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of the Service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.
(A) Account Information: When you create an account with us, we store and use the information you provide during that process, such as the first and last name you enter and email address, and any other information you may provide during the account creation process. We may publicly display the name that you provide, as well as other content you submit through the account creation process, as part of your account profile. We also store and use any preferences you provide to personalize your user experience. You can later modify some of the account information you provide through your account settings.
(B) Public Content You Post: Any content you post in public areas of the Services, and information in your account profile, are intended for public consumption and are therefore viewable by the public. For certain types of content, we may allow you to customize who is able to view your posts (e.g., the general public, or just certain groups of users you have connected with through the Service).
(C) Communications: When you sign up for an account or use certain features, you are opting to receive messages from other users, businesses, and PHLY. If you exchange messages with others through the Service, we may store them in order to process and deliver them, we may provide options or tools within the App to allow you to manage them, and we may review and disclose them in connection with investigations related to use of the Service, as well as our efforts to improve the Service. We may not deliver messages that we believe are objectionable, such as spam messages, fraudulent solicitations, or requests to exchange reviews for compensation. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on PHLY, or use a phone number associated now or previously with such a business, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business. Our communications with you, including phone calls, may be monitored and recorded for quality purposes.
(D) Activity: We store information about your use of the Service, such as your search activity, the pages you view, the date and time of your visits, and any transactions you make through the Service. We may also store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs and mobile applications. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using the Service. You may be able to limit or disallow our use of certain location data through your device or browser settings, for example by adjusting the settings for our applications in iOS or Android privacy settings; however, because our Service is location-based, if you disallow our use of some types of location data, you might be unable to access some of the Service’s features and functionality.
(E) Different Devices: You may access the Service through different devices (e.g., your mobile phone or personal computer) and different platforms (e.g., our website or mobile apps). The information that we collect and store through those different uses may be cross-referenced and combined.
(F) Professional Information: If you represent a business on PHLY, we may collect and display information about you related to your business activities, such as a business name (which might incorporate your personal name), or a publicly available business address (which might also be used as a home address). We will also collect and display information about your professional background that you choose to share with us through the Service, such as information about your professional licenses or certifications, or your professional history or specialties.
3. THIRD PARTIES
Third parties may receive information about you as follows:
collect the same type of information for the same purposes as we do. Third parties may be able to associate the information they collect with other information they have about you from other sources. We do not necessarily have access to or control over the Cookies they use, but you may be able to opt out of some of their practices by visiting the following links: Network Advertising Initiative and Digital Advertising Alliance. Please note that opting out does not prevent the display of all advertisements to you. We may also share some non-identifiable, de-identified or aggregated information from or about you, such as location information, with third parties in connection with advertising programs and data analytics. You may be able to limit our sharing of some of this information through your mobile device settings, as described in Section 2 above, or through the Service’s settings.
B. Content Partners: We allow third party partners to use and display some of the public content available through the Service.
C. Service Providers: We rely on third-party service providers to support or provide services for us in connection with your use of the Service, such as food delivery services, communications and hosting, security and fraud prevention, technical and customer support, tracking and reporting usage of the Service, quality assurance testing, payment processing, marketing, and other functions. We share information from or about you with these third-party providers so that they can perform their services or complete your requests. You may be able to limit our access to some of this information through your mobile device settings or through the Service’s settings. Our third-party service providers may likewise share information with us that they obtain from or about you in connection with providing their services or completing your requests.
D. Aggregate or Anonymous Information: We may share anonymized user information in the aggregate with third parties, such as businesses that are listed on PHLY and content distributors.
F. Businesses on PHLY: We may share information from or about you, your device type, and your use of the Service with businesses on PHLY. You may adjust your account settings to increase or decrease the amount of information we share. Keep in mind that businesses can also view your public activity and posts, and may receive information from or about you when you transact or communicate with them, through PHLY or otherwise, regardless of your settings.
G. Investigations and Legal Disclosures: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with legal or law enforcement processes, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement request; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service, including any suspected violation of the PHLY Acceptable Use Policy https://flyy.life/aup or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public. If you flag or otherwise complain to us about content through the Service, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.
H. Links: The Service may link to third party-controlled websites, like a business’s URL. Except as described herein, we do not share your personal information with third parties, and are not responsible for their privacy practices.
4. CONTROLLING YOUR PERSONAL DATA
Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly. Please also note that the messages you send or receive using the Service are only private to the extent that both you and the recipient(s) of your messages keep them private. For example, if you send a message to another user, that user may choose to publicly post it. We may access, review, and disclose such messages in connection with investigations related to use of the Service, as well as our efforts to improve the Service.
5. DATA RETENTION AND ACCOUNT TERMINATION
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.
We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. CONTACT INFORMATION
For security purposes, we will take such steps as we deem necessary to confirm your identity before completing your request or sharing any personal data with you.
10. CALIFORNIA RESIDENTS: YOUR CALIFORNIA PRIVACY RIGHTS
Under the California Consumer Privacy Act of 2018 (“CCPA“), California residents have certain rights around PHLY’s collection, use, and sharing of their personal information.
PHLY does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.
PHLY collects various categories of personal information when you use the Service, including identifiers, commercial information, internet or other electronic network or device activity information, geolocation data, and professional information. A more detailed description of the information PHLY collects and how we use it is provided above in Section 1, and Section 3 describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances.
If you are a resident of California, you have the right to request to know what personal information has been collected about you, and to access that information. You also have the right to request deletion of your personal information, though exceptions under the CCPA may allow PHLY to retain and use certain personal information notwithstanding your deletion request. You can send your request by email to us at the email address listed above in Section 8. We will not discriminate against you for exercising your rights under the CCPA. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.
Separate from the CCPA, California’s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure. If you have any questions regarding this policy, you may contact us at the address listed above in Section 8.